Terms of Service

These Terms of Service ("Terms") govern your access to and use of MakerHub, including https://makerhub.tech, https://app.makerhub.tech, related applications, and services (collectively, the "Service") operated from Kathmandu, Nepal.

By creating an account, signing in, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes the organization.

• You must be at least 13 years old to use the Service.
• If you are under the age of majority where you live, you may use the Service only with consent and supervision of a parent, guardian, or authorized educator.
• You must provide accurate registration information and keep your account credentials secure.
• You may not use the Service if you are barred from doing so under applicable law or have previously been suspended or removed for violations.

MakerHubprovides online exam preparation tools, including practice questions, timed exam sets, performance analytics, spaced-repetition review, tasks, knowledge resources, and AI-assisted explanations ("Maven"). Features may vary by exam track, plan tier, device, and region.

We may add, change, or remove features at any time. During early access or launch periods, some features may be labeled beta, experimental, or limited availability.

Accounts are created through Google sign-in or other methods we make available. You are responsible for all activity under your account and for maintaining the security of your Google account.

You agree to notify us promptly at support@makerhub.tech if you suspect unauthorized access.

MakerHub may offer free, promotional, beta, or paid plans. During launch, we may provide Premium or other paid features at no charge for a limited time or to a limited number of users, as described on our pricing page or in-product notices.

• Promotional or beta access may be modified or ended with reasonable notice where practicable.
• When paid subscriptions launch, pricing, billing cycles, taxes, refunds, and cancellation rules will be disclosed at checkout and may be updated for new purchasers.
• Early-access users may receive grandfathered pricing or benefits as described in active promotional terms.
• Until in-app billing is fully enabled, plan changes may be handled manually by our support team.

You agree not to:

• Violate any law, exam-board rule, or third-party rights
• Share account access, sell accounts, or impersonate another person
• Scrape, crawl, bulk-download, or reverse engineer the Service or its content except as allowed by law
• Upload malware, spam, or unlawful, harassing, or infringing material
• Circumvent rate limits, security controls, or access restrictions
• Use the Service to cheat on live, proctored, or official examinations
• Use AI features to generate misleading, harmful, or abusive content
• Misrepresent AI-generated output as official exam-board or institutional communication

We may investigate violations and suspend or terminate access to protect users, partners, and the integrity of the platform.

No guarantee of results. MakerHub helps you practice and study; it does not guarantee admission, licensure, ranking, scores, or employment outcomes.

Not an official exam body. Unless we explicitly state otherwise, MakerHub is not affiliated with, endorsed by, or operated by IOE, IOM, Loksewa, NEC, IELTS, NCLEX, or any government or testing authority. Exam names and formats are used descriptively for preparation purposes.

AI limitations. Maven and other AI features may produce incorrect, incomplete, or outdated explanations. Always verify important concepts with official syllabi, textbooks, and qualified instructors. AI output is not medical, legal, or professional advice.

Content sources. Question banks, explanations, and study materials may be authored by our team, sourced from publicly available syllabi and educational references, or assisted by AI tools. We do not claim ownership of official exam papers or endorsement by any testing authority.

AI-generated and assisted content. Some questions, explanations, plans, and Maven responses may be produced or refined with AI. They are provided for practice and learning support only—not as instructions you must follow, and not as assurances of any particular exam result.

Content accuracy. We work to keep question banks and explanations current, but errors may occur. Report issues through support so we can correct them.

You may submit content such as notes, uploaded documents, marks, task descriptions, or AI prompts ("User Content"). You retain ownership of your User Content.

You grant MakerHub a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, and display User Content solely to operate, secure, and improve the Service—including providing AI features you request and institute administration where applicable.

You represent that you have the rights to submit User Content and that it does not violate these Terms or others' rights. Do not upload content you are not permitted to share.

The Service, including software, design, branding, question banks, curated explanations, and documentation (excluding your User Content), is owned by MakerHub or its licensors and protected by intellectual-property laws.

We grant you a limited, personal, non-transferable, revocable license to access and use the Service for your own exam preparation or, for authorized institute administrators, for permitted organizational use. You may not copy, resell, publicly display, or create derivative works from our materials except as allowed by law or with our written permission.

Organizations may onboard learners, assign content, and view cohort-level analytics through authorized admin accounts. Institutes are responsible for obtaining any required consents from students or parents, providing their own privacy notices where required, and using learner data only for legitimate educational purposes.

MakerHub may suspend organization access for misuse, non-payment when billing applies, or legal compliance reasons.

Our collection and use of personal information is described in the Privacy Policy. By using the Service, you acknowledge that processing.

The Service integrates with third parties such as Google sign-in, analytics providers, cloud infrastructure, and AI model providers. Your use of those services may be subject to their separate terms and privacy policies. MakerHub is not responsible for third-party sites or services linked from the platform.

You may stop using the Service at any time. You may request account deletion by contacting support@makerhub.tech.

We may suspend or terminate your access immediately if you breach these Terms, create risk or legal exposure, or where required by law. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitations of liability) will survive.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAKERHUB DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that content will always be accurate or current.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAKERHUB AND ITS TEAM, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR EXAM OUTCOMES, ARISING FROM YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID MAKERHUB IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

You agree to defend, indemnify, and hold harmless MakerHub from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your User Content, your violation of these Terms, or your violation of any law or third-party rights.

These Terms are governed by the laws of Nepal, without regard to conflict-of-law principles. You agree that courts located in Kathmandu, Nepal will have exclusive jurisdiction over disputes arising from these Terms or the Service, unless applicable law requires otherwise.

Before filing a formal claim, you agree to contact us at support@makerhub.tech and attempt to resolve the dispute informally within 30 days.

We may update these Terms from time to time. The effective date at the top will change when we do. Material changes will be posted on this page and, where appropriate, communicated through the Service or by email. Continued use after the effective date of revised Terms constitutes acceptance.